Privacy Notice
CAPITAL CROSSING SERVICING COMPANY LLC
PRIVACY STATEMENT FOR WEB SITE
This Privacy Policy was last updated on March 19, 2009.
Welcome to the web site (the "Site") of Capital Crossing Servicing Company LLC ("the Company", "we", "us" and/or "our").
This Site is operated by the Company and has been created to provide information about our company and to provide an
explanation of the Company's products and services (the "Company Services") to our Site visitors ("you", "your").
This Privacy Policy sets forth Company's policy with respect to information including personally identifiable data
("Personal Data") and other information that is collected from Site visitors.
INFORMATION WE COLLECT
When you interact with us through the Site, we may collect Personal Data and other information from you, as further
described below:
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Personal Data That You Provide Through the Site:
We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with
inquiries. Wherever Company collects Personal Data we make an effort to provide a link to this Privacy Policy. By
voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.
If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your
current location to the offices and servers of Company and the authorized third parties referred to herein located in
the United States.
Other Information:
Non-Identifiable Data: When you interact with Company through the Site, we receive and store certain personally
non-identifiable information. Such information, which is collected passively using various technologies, cannot
presently be used to specifically identify you. Company may store such information itself or such information may
be included in databases owned and maintained by Company affiliates, agents or service providers. This Site may
use such information and pool it with other information to track, for example, the total number of visitors to
our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet
service providers. It is important to note that no Personal Data is available or used in this process.
In operating this Site, we may use a technology called "cookies." A cookie is a piece of information that
the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide
additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site
may set a cookie on your browser that allows you to access the Site without needing to remember and then enter
a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect
Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar.
Please refer to this section for information on how to receive notification when you are receiving a new cookie
and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take
advantage of some of the Site's features.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Company
Services, Company often conducts research on its customer demographics, interests and behavior based on the
Personal Data and other information provided to us. This research may be compiled and analyzed on an
aggregate basis, and Company may share this aggregate data with its affiliates, agents and business
partners. This aggregate information does not identify you personally. Company may also disclose aggregated
user statistics in order to describe our services to current and prospective business partners, and to
other third parties for other lawful purposes.
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OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION
Company uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide
Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was
provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your
question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Company
Services, we will use your Personal Data to provide you with access to such services and to monitor your use
of such services. Company and its subsidiaries and affiliates (the "Company Related Companies") may also use
your Personal Data and other personally non-identifiable information collected through the Site to help us
improve the content and functionality of the Site, to better understand our users and to improve the Company
Services. Company and its affiliates may use this information to contact you in the future to tell you about
services we believe will be of interest to you. If we do so, each communication we send you will contain
instructions permitting you to "opt-out" of receiving future communications.
If Company intends on using any Personal Data in any manner that is not consistent with this Privacy Policy,
you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
OUR DISCLOSURE OF YOUR PERSONAL DATA
Company is not in the business of selling your information. We consider this information to be a vital part
of our relationship with you. There are, however, certain circumstances in which we may share your Personal
Data with certain third parties without further notice to you, as set forth below:
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Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of
a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred
assets.
Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent
with this Privacy Policy.
Agents, Consultants and Related Third Parties: Company, like many businesses, sometimes hires other companies to
perform certain business-related functions. Examples of such functions include mailing information, maintaining databases
and processing payments. When we employ another company to perform a function of this nature, we only provide them with
the information that they need to perform their specific function.
Legal Requirements: Company may disclose your Personal Data if required to do so by law or in the good faith belief
that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of
Company, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv)
protect against legal liability.
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YOUR CHOICES
You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may
not be able to use certain Company Services.
EXCLUSIONS
This Privacy Policy does not apply to any Personal Data collected by Company other than Personal Data collected through
the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Company through this Site or
through any other means. This includes, but is not limited to, information posted to any public areas of the Site, any
ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited
Information"). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce,
use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
HYPERLINKS
This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled
by Company (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites.
The links from this Site do not imply that Company endorses or has reviewed the Third Party Sites. We suggest contacting
those sites directly for information on their privacy policies.
SECURITY
Company takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized
access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error
free. In particular, e-mail sent to or from this Site may not be secure. Therefore, you should take special care in
deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to
Company via the Internet.
OTHER TERMS AND CONDITIONS
Your access to and use of this Site is subject to our Terms of Service.
CHANGES
The Site and our business may change from time to time. As a result, at times it may be necessary for Company
to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any
time and from time to time without prior notice. Please review this policy periodically, and especially before
you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued
use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms
of such revised Privacy Policy.
CONTACTING US
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take
reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this
Site. Please also feel free to contact us if you have any questions about Company's Privacy Policy or the information
practices of this Site.
You may contact us as follows: (888) 880-3880 or info@capitalcrossing.com.